The Emerald Story: From 2015 to Today, A Commitment to Quality and Trust

The story of Emerald began in 2015 in the United Kingdom. At the time, we recognized a simple truth: it was becoming increasingly difficult to find genuinely handmade shoes using premium materials without paying exorbitant prices. We set out to create our own brand with a clear vision: to combine traditional British craftsmanship with the finest continental leathers to produce high-quality footwear for men and women.

Continuous Improvement at Our Core

While our collections have expanded to offer an even wider variety of everyday styles, our fundamental values remain exactly the same. We never rest on our laurels. We continuously review our collections and manufacturing processes to ensure they consistently meet our strict quality standards.

More Than a Brand: A Trusted Partner

While the quality of our Italian and Belgian materials is paramount, the relationship we build with you is equally important. Customer satisfaction is not just a buzzword at Emerald; it is the cornerstone of our business.

Our customer support team consists of footwear enthusiasts ready to assist you at every stage of your shopping journey.

Need assistance? We are here to help.

• Before your purchase: Having doubts about a style? Need sizing guidance or detailed product information?

• During and after your purchase: Do you have questions regarding shipping, delivery, order updates, or need after-sales support?

Our support team, based at our headquarters in London, is always happy to assist.

Contact Us & Store Information:

• Store Name: Emerald

• Website: https://emerald-shop.com

• Address: 190 Stamford Hill, London N16 6RA, United Kingdom

• Email: contact@emerald-shop.com

• Phone: +44 7451 256085

• Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT +1)

We value your time and aim to reply to all enquiries within one business day.