About us

Founded in 2015, we are a UK-based footwear retailer dedicated to creating quality handmade shoes for men and women. Our focus is on combining traditional craftsmanship with carefully selected materials to produce footwear designed for everyday comfort, durability, and timeless style.

Each pair is handcrafted by skilled artisans using attention to detail throughout the production process. We source many of our leather and premium materials from trusted suppliers in Belgium and Italy, countries known for their long-standing heritage in leather production and footwear materials. These carefully selected materials help us maintain consistent quality across our collections.

Our range includes casual shoes, smart footwear, work shoes, and everyday styles for both men and women. We aim to offer versatile designs that complement a variety of lifestyles and occasions while emphasizing quality workmanship and practical comfort.

Every product is accompanied by clear descriptions, sizing information, and product images to help customers make informed purchasing decisions. We continuously review our collections and manufacturing processes to ensure they meet our quality standards.

Customer satisfaction is important to us. If you have any questions before or after your purchase, our customer support team is available to assist with product information, sizing guidance, order updates, and after-sales support.

Thank you for choosing our store. We appreciate the opportunity to provide handcrafted footwear made with carefully sourced materials and a commitment to quality craftsmanship.

Contact Us

If you have any questions regarding shipping or delivery, our support team is happy to assist.

Store Name: Emerald

Website: https://emerald-shop.com

Address: 190 Stamford Hill, London N16 6RA, United Kingdom

Email: contact@emerald-shop.com

Phone: +44 7451 256085

Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT +1)

Response Time: We aim to reply to all enquiries within one business day.